Anna University — Provisional certificate and consolidated marksheet not provided

Iam 2017 regulation dept-mechanical engineering, wrote my pending one paper in nov/dec 2021 and results came on April 8th 2022 and i have passed and cleared and completed degree, meanwhile I have got a job offer and in that company they asked consolidated marksheet and provisional certificate for joining, so I have submitted a request letter attached with offer letter through my college in April month itself after result declarations, Anna University told you will receive certificates in one month so i have requested my company to give some time to submit as per request my company provided 1 month duration now, April month gone and may month upto 28th gone till i didn't received my certificates and marksheet so i again went to Anna University with my heart patient father to request Anna University once again, they told again to wait one month after many requests by my sick father and me . So again I requested my company to give time and they too provided after my several times request to hr, That one month (ie.june month) also gone this month July again went to Anna University they told wait for two weeks, so again waited two weeks also gone, now i have contacted and asked Anna University about certificate they told now only marksheets printing is started and they told when process for provisional certificate printing will start .I don't know what to do please help me my company finally gave deadline to submit documents before July 24, if failed to submit i will be terminated is the strict statement finally given by my company please help me why this Anna University is delaying so much.It is 4 months after declaration of results not taking steps by Anna University.please help me .my mail id is [protected]@gmail.com location:chennai
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