Anna University — Wes portal update not yet in SOS employees not picking up calls or responding to e mails

I have applied for WES through their portal which cannot be accessed via any foreign location due to SSL certificate issue However i have uploaded all documents and each document took nearly a week to get verified now its been two weeks my consolidated marksheet is not yet verified. Getting a Job offer itself is difficult I have PE certification from Canada but my wes is delayed due to which the employer is on the verge of revoking Job offer. Its difficult enough to get a job but the university support is negligible. please advise and resolve the issue.

Applicant ID A16580
Registration No [protected]