Annamalai University — Convocation certificate not received from Annamalai University

Address:Annamalai University, Annamalainagar-608002

I have applied for convocation certificate for the course which i completed through the Annamalai university online portal
https://coe.annamalaiuniversity.ac.in/bank/convdde.php
I made the payment and got a acknowledgement slip also .
i have been calling on the given number of the Controller Office Grievance Cell Annamalai University also several other numbers which is available online but did not get any response.
Following are the details
Course : 051-DIPLOMA IN INDUSTRIAL SAFETY
Regno : 051M10075F00883
Rollno : [protected]
Tnx Date:[protected]:59:25
Kindly help me to get my certificate
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