Annamalai University — Not received the degree certificate (M.L.I.S)

I (Shaifali Sreshth), student of Annamalai University DDE, writing this regarding an update on my degree certificate.
I applied for M.L.I.S Degree on[protected] by speed post, but till today[protected], I did not receive my degree certificate.
I am mentioning all the relevant details below as well as attaching the fee receipt along with it
Name: Shaifali Sreshth
Exam Registration Number: 056M19115F00325
Course Name: M.L.I.S
Post Tracking ID: ED[protected]IN

I request you please send my degree certificate it as soon as possible.