Annamalai University — TC not yet received

Even after 1 year I didn't receive my TC and Final Degree Certificate. I continuously mail them to all the available mail id they provided. And I again paid the TC fee and Certificate fee.
I mailed all the details and the screenshot of fees details to all the authority and to the director.
Still no response from their end, not even a reply.

Now it is going to be more than a year.