Annamalai University — Want to get refund

Address:

Suneel Kumar, 114, ward no.3, Todapur Haily mandi, Pataudi, Dist gurugram

My name is Kajal, from Pataudi, Haryana.
I visited the Annamalai University sales office located in Tuhglakabad, Delhi. They told me about 019 code course which is Msc Physics post-graduation from distance.

I took admission on 20th Jan 2021 and made online payment of 11800/- through their website http://audde.in. I attached the proof.

After made payment still, I didn't get admission confirmation letter on the website and I missed the PCP Theory classes because I didn't get notified on my emails about the classes scheduled.

From one of my friend, I got to know that if I didn't attend their PCP Theory Classes then I will be not eligible for the main exams.
And I confirmed it from their website also and I mailed them about this issue but didn't get any response.

They are totally not supportive of their students and now I decided to quite my admission from this university, even they didn't take admission yet.

Now I want to get my refund and I don't want to proceed with my admission application further.

My Application Number is 664258 and DD Chalan No. is 1979517

I have attached all the documents in the attachments.

My Details:
Name: Kajal
Email: [protected]@gmail.com
Phone: [protected]