| Address: | Chandigarh, Punjab | | Website: | www.antilogvacations.com |
I have booked my hongkong holiday package a month before travelling from delhi from antilog vacations, zirakpuri, chandigarh. I contacted them via phone & spoke with jancy (Sales manager).in her 1st email she sent me quote of inr 62, 800 (Including flight) & 6 nights package per adult. When i called other company i found jancy sent me wrong price as it is not possible any travel company to give package with such a cheaper price. Next day i called her & she sent me new quote of inr 52, 500 without flight same package. I agreed for this price but after 3 - 4 days while driving i got a call from her & she asked me to make booking amount 25000/-. I made the booking payment & after 4 days she again called me to make remaining payment of inr 95000/- instead of exact amount. She over charged me approx 16k on top of that package which i agreed without flight. Anyways, i have made the payment after a long conversation of land only package price changed (As per her). I have booked my flight via mmt & send flight tickets as well. 4 days before my final travel date on thursday (My flight was on monday night), i got an email from them that i have to file a par form which i need to carry with me in hongkong while doing immigration checkout. I never been to hongkong & wasn't aware that they have changed their on arrival visa rules for indians. After few hours on my own research i found that par form is like e visa which is 100% mandatory for indians & will asked to show even in india before you board the flight. I was very much upset with this because my par (E visa) went unsuccessful while filing online. Another way was to send my original passport & supporting documents alongwith visa fee to honkong embasy which take around 4 weeks to get approval for visa.
Anitlog vacations or we can say jancy their one of best employee didn't know about visa procedure about hongkong & kept stating me over the phone that it was my mistake that i didnt fill the form on time. My passport has birth place chandigarh & this was the reason online par got unsucessfull. This information was provided to me by their another management mrs gunjan. Anyways, i had no choice left by anitlog vacations now & i was feeling like i have been scammed by them twice in same package which i will not be able to fly. 1st she overcharged me more than 15k after booking amount, 2nd i couldnt fly because of their lack of knowledge about visa process. Since i am their repeated client & already traveled 3 more countries before this, i blindly trusted on them. I have cancelled my flights & got a loss of inr 15k in flights too, however antilog vacations refunded me my full amount of inr 1, 20k but didn't give my flight cancellation loss because as per them they don't take any responsibility as it was booked by myself.
It was my 2nd marriage anniversary & me & my wife were so much happy to celebrate it in hongkong which was planned a month before but it was totally ruined up ms. Jancy from antilog vacations. I found one more major blunder done by antilog vacations online where 2 couples were refused to board flights as antilog vacations didn't arrange visa for malaysia & their total honeymoon & money was wasted. Read that link below:-
Consumercomplaints.in/bycompany/antilog-vacations-a314600. Html
After making many calls & my personal visit to their office in zirakpur, i got my 100% refund from them but flight tickets it was a loss for me. 0 star for them now. Their staff don't have mandatory knowledge about visa of other countries & have no coordination between each other as they change their statements every now & then. Was this information helpful? | 
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