Ap Fibernet — fraud | |||
Dear sir/madam, I'm writing a complaint with very disappointment with ap fibernet services at madanapalle branch. I am holding the below details. At apfyber: Name: m iqbal baig. Phone: [protected] Cab id no. *[protected]*. Adress: 12/245, agartha street, madanapalle-517325. Being a valued customer i had never delay or due in any of the monthly payments for services received. 5weeks back i had faced through some issue with television and when inforned to your service operator he collected the setup-box with him and went to repair. Later, when approached to office to know the status they stating i have not done the monthly payments. But i had a proof where i have done the payment everytime with signature of service person in accordance to payment received. When showed the proof they again stating i have used landline phone for outgoing calls and made a pending bill of rs. 5000/- later they changed it to 7500/- but in my home lives only my aged parents alone and they do not know how to operate phone as well we dont have a land phone at home now. From past weeks we do not have television due to this which we are facing uncomfort and trouble. Note: when contacted ap fyber customer care on *[protected]* to complain they informed that by my dad's mobile number [protected] t is showing we had two connections on same address and same name. Holding two different cab id's. One:[protected]. Two:[protected]. But service operators blaming customer care is telling fake information dont call custimercare. Also i have sent an email to customer support but no reply. Kindly, check into the above issue and provide your feedback and a immediate resolution. Many thanks in advance. Regards, M mohammed ali baig [protected]. Was this information helpful? | |||
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Contact Information
IM BroadBand and Digital Networks. Lmo no: 16088, Madanapalle
Andhra Pradesh
India
Andhra Pradesh
India
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