Apollo Hospital — Appointment for root canal

This is dr. shweta dentist in apollo hospital, we went for a Tooth pain, she told us to book an appointment for root canal, the pain was extreme so we went 2 days later but she told us that they will call and given an appointment and continue antibiotics, its been 15 days they didnt call, the consulation fee, xray fee and everythng went a waste, doctors are doing work as per their wish … where is apollo taking stand on this
Worst experience