They apointed us for MRI at 10.40 Pm in the night then we we arrived at 10 pm sharp the no reptionist were there in the front desk.we went to a security guard and ask for information about MRI department and got a reply that no MRI is done at night time.all branches are closed.we took is ad our own mistake and came back to hotel.now when I visited the department the guy sitting at counter harashly said that its our mistake that we was not there in tym yesterday night.all slots are full for the day now.is this how they should treat there customers? This is our 1st tym in apolo so we are very confuse about all the process hence we prepr to ask who ever is working for apolo and we believe at wat they say is correct all total.they should be atleast polite to ask and all the people working here should be at least aware about the process
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Dec 15, 2016
Complaint marked as Resolved
Apollo Hospital customer support has been notified about the posted complaint.
Verified Support
Sep 13, 2016
Apollo Hospital Customer Care's response Hello Deepjyoti,
We regret for the inconvenience caused. Request you to please share the complete details along with your contact details so that we can look into the matter immediately. Thanks.
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