[Resolved]  Apollo Hospital — non receipt of deposit money from hospital after settlement of claim

Sir,
I was admitted to apollo hospital belapur navi mumbai on 14th jan 2018, under diagnosis of haematuria, and got discharged on 16th jan 2018. My uhid is anm1.[protected] patient id anmip11349. An amount of rs.10000/- was taken as deposit at the time of admission. But when discharged, they deducted rs.2122/-as disposables and refunded rs.2898/- keeping rs.5000/- with them stating same will be refunded after settlement. My insurance company settled the claim, bill no. Anm-icr-5890 amount of rs.37877/- by neft no.[protected] to their bank (Canara) 6370, 7627 on the 1st of feb 2018. Unfortunately my deposit money was not refunded till date., repeated telephone calls were made no joy. They said they will call me back but never called back. Another amount of rs. 10000/- was also deposited on my second admission patient no. Anmip11853. Which is also pending, kindly do the needful for a speedy action
Was this information helpful?
No (0)
Yes (0)
Oct 14, 2021
Complaint marked as Resolved 
Received my payment after 20 days
Apollo Hospital customer support has been notified about the posted complaint.
Verified Support
Feb 12, 2018
Apollo Hospital Customer Care's response
Dear Jose,

Apologize for the experience you have faced. Our team will get in touch with you at the earliest.

Regards,
Team Apollo Hospitals
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Apollo Hospital
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    728
    Pending
    0
    Resolved
    193
    Apollo Hospital Phone
    +91 44 2829 3333
    +91 44 2829 0200
    Apollo Hospital Address
    No. 21, Greams Lane,Off. Greams Road, Chennai, Tamil Nadu, India - 600006
    View all Apollo Hospital contact information