[Resolved]  Apollo Hospital Vanagaram — under-quoting before admission and overcharging thereafter (Scam)

Address:Chennai, Tamil Nadu

My father aged 75 underwent bypass surgery in Vijaya hospital Chennai in Dec 2013 . After 6 months he had pus from the chest bone and went to see same doctor who did surgery . But the group of doctors moved from Vijaya hospital to Apollo vanagaram, so my dad went to see same doctors in Apollo . During first visit he was told that the need to remove metal wire used to hold chest bone and advised him of Rs10, 000 to 15, 000/- and 2 to 3 days stay in hospital . He returned to home town and went back a week later to get his procedure done . He was asked to pay Rs10, 000/- as deposit after paying he was admitted and procedure was carried on .

- Metal wire in chest bone was not removed as advised earlier
- pus was collected and sent for lab examination and doctors say the can start next course of action after seeing lab report . That's fine, why this wasn't told before ?

- Second day he was asked to pay Rs55000/- . Initial estimate wasRs15, 000/- how could suddenly incur Rs55, 000/- bill for 24 hours in hospital . Breakdown given is Rs10, 000/- for one hour operation theatre, Rs10, 000/- for doctor fees, Rs9500/- for medicine, Rs14, 000/- for 2 days in ICU, +++ ..

Knowing that an operation is required why was he given a estimate of Rs15, 000/- when one hour of operation theatre costs Rs10, 000/- and one day ICU cost Rs7, 000/-
this is like a scam, give a low estimate start procedure and force patients to pay whatever is demanded ..

- and prolong course of stay for some reasons
and I am still not sure how much will be final bill .
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Complaint marked as Resolved 
Doctors had explained the reason behind this . Basically what they expected before going into the opereation and what turned out to be in the operation theate made this increase in cost, half an hour procedure vs one hours procedure etc .. we are convinced on the explanation but it came out bit late after i have posted this .
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Doctors had explained the reason behind this . Basically what they expected before going into the operation and what turned out to be in the operation theatre made this increase in cost, half an hour procedure vs one hours procedure etc .. we are convinced on the explanation but it came out bit late after i have posted this .
Thanks 4 ur great information.

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    Chennai, Tamil Nadu
    Tamil Nadu
    India
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