[Resolved]  Apollo Pharmacy — careless attitude of your staff at branch rohini sec13 ,dda market , delhi

Address:

New Delhi, Delhi

Dear sir, This is to bring into your notice how careless attitude of your staff at rohini sec13 .dda market is regularly creating inconvenience to your regular customers.myself a doctor and i have been a regular customer of this store at sec 13 rohini since 2008.Earlier ur staff was good and helping but since few months i have seen that whenever i went there ..and asked for some medicine they did'nt even check ur stock status ..directly refused every time.Last week i asked for inj betnesol in d morning they refused.. then i bought it from another store in same market...after few hours again i went to ur store and asked for tab wysolone and tab depin r 20 mg...again they refused. On 29/7/14 they crossed all d limits ...i gave a phone call around 6:00pm for home deleivery of syrup zinconia and they assured me, , they will deleiver soon. When i did'nt get medicine till 10:30pm again i called them to 9 why d medicine has not been deleivered.That time their careless and shameful response was that they ringed me to tell that syrup zinconia was out of stock and i did'nt pick up d phone...imediately i cut d phone and checked there was no call ..again i called them to inform that they were telling a lie and what happened if someone is waiting for an emergency medicine. This type of careless attitude will lead to repulsion of all your regular customers from ur store .U should take necessary action against them ..earlier whenever we called for home deleivery they immediately ckeck d stock status and told us about d availaibility of drug so that we can arrange from somewhere else.but these days u have a worst staff...we will not visit to ur store in future but at least u can maintain ur other regular customers by taking necessary action against them. Thanx. Dr. Reena [protected]@gmail.com