[Resolved] Apollo Pharmacy — misbehaviour of staff

medhanad

from Mumbai, Maharashtra

Address:

713213

Hello sir/madam
I am a regular customer of one of your apollo pharmacy situated in bhiringi more, durgapur, west bengal.
I wanted to buy betadine liquid 10 %iodine concentration whereas the shopkeeper gave me the one with 5% concentration.
After requesting the shopkeeper again and again to either exchange the medicine with the correct one or to provide with the less quantity of the same or even exchange it with other product the shopkeeper misbehaved badly and had an unbearable attitude and conduct.
I recently had a surgery and was badly in need for the medication. If you are unable to provide patients with proper medications, then u should not operate as u are risking with people’s life. I will highly appreciate i[censored] would take strict action against the mentioned person.

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Jan 24, 2019

Complaint marked as Resolved

Apollo Pharmacy customer support has been notified about the posted complaint.

Verified Support

Dec 22, 2018

Apollo Pharmacy Customer Care's response Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP1218-64 in your mail to enable us to address your concern on priority.