| Address: | Flat No. 92305, Tower 9 - Bhartiya City, Nikoo Homes Phase1, Off Thanisandra Main Road, Bengaluru, Karnataka 560064 |
I purchased a Toyota Glanza 1 year and 10 months ago and have driven it for 11, 000 kms.
After taking it to last service, it was noticed that there is a bubble in one of the rear tyres.
Immediately, I was advised not to drive the car as the tyre might blast causing life threatening accident and is hazard ti me and other people on the rod and instead send the tyre to Apollo for inspection and warranty claim as the car is very less driven and Apollo gives warranty for 5 years.
On sending the tyre for warranty, Apollo gave me some rubbish reasons and rejected the warranty claim stating that the damage is due to pot hole.
I do not agree with it, tyres are meant to run on roads and on potholes and that should not mean that it gets bubbles just in 11, 000 km.
It clearly is a case of manufacturing defect and Apollo is denying to take accountability when I submitted the claim where in when they sell, they say it to be unconditional warranty for 5 years.
Very unprofessional attitude with ignorance by Apollo tyres and is something that’s unacceptable.
I will have this dealt legally and would go to any extent if required to because this creates a mental pressure and unnecessary harassment.
Also, its life threatening product for both passenger/consumer or the people around when on road and should be looked immediately.
Thanks
Saaila
+91 - [protected]
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