Address: | New Delhi, Delhi, 110024 | Website: | appsyouneed |
I am writing to complain about my i-phone insurance claim being rejected.
On 21st december 2016, i bought an i phone 7 from lajpat nagar and at the same day bought insurance from ‘apps you need insurance company’ whose employee was present in the apple store at the same time.
On 27th february 2017, i was traveling from lajpat nagar to igi airport for indonesia for nine days. During the start of my journey from lajpat nagar to igi airport my phone was stolen. As i was in a hurry to catch my flight, i wasn’t able to file an fir on same day, and as also i was not carrying any document of phone purchase and insurance, that`s why i was not able to inform the insurance company.
On 8th march 2017, i returned back at 1.30 am in the night and then next day after speaking to your company representative i filed an fir at lajpat nagar police station for the mobile theft. And after getting my fir i have uploaded all the documents required by your company on your website.
Next day after uploading of the documents we have received a mail from your official email id that our claim is rejected.
I am sure that you made a mistake by not understanding my situation. I would like you to investigate this matter and pay the claim. Was this information helpful? |
Glad to inform you that your claim cheque dispatched to you by First Flight Courier Services which consignment no. is R991Q0880497.
Thanks for using AppsYouNeed Services,
Regards
AppsYouNeed