Apps You Need — mobile insurance cin no. pdma08457

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.appsyouneed.in

I had given my phone under damage protection to apps youneed for repair. The claim was submitted on 27th may 2017 and the phone got picked up on 29th may 2017 (After repeated complaints regarding the same) but since then there has been no response or communication on their end. Initially i was told, i will get my phone with 25 days. Slowly the 25 days turned to 122 days and now when asked for it they say that it will take more 10 days for the phone to get repaired. & 10 days turned but mobile not received. When called on their number, the representatives are generally busy or they disconnect the call without answering properly. I have also raised multiple tickets regarding the same but all of them are pending. Upon asking the company to share the authorized service center details, they come up with excuses that they don't have the details or pretend that they cannot hear my voice (This has happened multiple times). I request you to kindly look into the matter.