[Resolved]  Apps You Need — My claim got rejected on foolish reason

Address:110092
Website:Www.appsyouneed.in

My cin dapr11666. I registered a claim regarding my damaged phone s7 edge. The company says that my discription does not match my pictures as i didnot mention in my description that glass is broken isntead i have written my display is broken.
I m not satisfied with the reason given to disapprove my claim. I want a proper explaination from the company as at the time of my purchase there was no conditions given.
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Jun 6, 2017
Complaint marked as Resolved 
Apps You Need customer support has been notified about the posted complaint.
Verified Support
May 06, 2017
Apps You Need Customer Care's response
Dear Claimant,

As per your request your claim file reopened again. Kindly upload correct documents from evening of the day to process further.

Thanks & Regards
AppsYouNeed
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