[Resolved]  Apps You Need — Not repairing my phone taking so much of time and not replying too also

Address:New Delhi, Delhi, 110032
Website:appsyouneed.in

Respected Sir/Ma'am,
my name is Abhishek juneja.
i would like to complain about APPS YOU NEED insurance company located in NOIDA . i purchased my phone from Laxmi nagar on 29-feb-2016, that was APPLE 6S cost of around 60, 000/-RS.
additionally i have also taken insurance from APPS YOU NEED and they have promised me so many things about their service n all.
but now in the month of August 1st week i have given my phone for insurance ( i.e. screen got damage) reason behind i met with an accident in that month after giving my phone to them they are not replying to my mail and they don't have any specific complain email address for any senior management to complain against the concern department nor they having any concern number for it .
its been more than one month they are sure what to do with the phone only mentioned in the claim status that ( date of delivery will be updated soon
)
this is really wrong being a consumer i and must be some other consumer's are also facing the same problem.
so i would like to request you to please look into this matter
and help me with the same.
Thanking you,
Regards
Abhishek Juneja
[protected]
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Mar 2, 2017
Complaint marked as Resolved 
Apps You Need customer support has been notified about the posted complaint.
Sep 04, 2016
Updated by hunnyabhi
Complaint no- D[protected]
Verified Support
Jan 30, 2017
Apps You Need Customer Care's response
Dear Claimant,

Your handset was delivered to you at your registered address after it was swapped from authorised service center.

Thanks & Regards
AppsYouNeed
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