[Resolved]  Apps You Need — Unable to claim my insurance since 20 days.

Address:	Gautam Buddh Nagar, Uttar Pradesh, 208002
Website:	www.appsyouneed.in

My lenovo a7000a mobile display was broken so i claim it trough apps you need (The new india assurance company limited).
My complain id is d[protected].
Still its not approved my documents.
I want to file a case against them.
They are not given me any positive replies for my insurance claim process.
When ever i call them they only use to say is your documents approval are pending.
Before this process they told me it will take 5 working days to approval but now its about 20 days.
Details.
Date of claim - 25 april 2016
Complain id - d[protected]