[Resolved] Apps You Need — Unprofessional Behavior
S
Sayak Deb
from Bengaluru, Karnataka
Address:
Kolkata, West Bengal, 700030
Website:
appsyouneed.in
Hi,
This is regarding claim number is D[protected]. My iPhone 6 was water damaged and I had applied for a claim on 22/10/2106. It was a very slow process to get the initial approval and once the case was approved and the handset was been picked up it has gone into an indefinite loop. I am not getting any response from the company about the repair status of the phone. The only place to complain is an online portal where they are repeatedly providing same updates (copy-paste). I am really frustrated at the behavior and would want my phone back.
Your assistance will be highly appreciated.
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Mar 3, 2017
Complaint marked as Resolved
Apps You Need customer support has been notified about the posted complaint.
Dec 12, 2016
Updated by Sayak Deb I am yet to receive any update from them.
Verified Support
Jan 31, 2017
Apps You Need Customer Care's response Dear Claimant,
As per our conversation the claim was settled and you had received the handset.
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