Archies Online — order malfunction

Address:

Flat num 404, block I2,, Vgn Stafford, Chennai, Tamil Nadu, 600062

I had the worst experience ever in archies... This is the first time i wanted to order in here. I ordered a chocolate box and a bunch of flowers for my fiance. He got the box on 13th of feb when i specifically asked them to deliver on 14th. They haven't delivered the flowers yet.. I have been following up with them for 20 days or more but no answer from customer service. I am pissed off by their service. I want my money back or get that order delivered.. Worst customer service no one is picking up nor answering my emails.
Dissapointed.. Never again in archies... I should have gone with fnp.. Help me with this guy's.. If anyone sees this...