Archies Online — order not delivered yet

I ordered 3 items (2 greeting cards and paris love eiffel tower bell chime) on feb 6th. I received only 2 greeting card on feb 8th. But i have not received bell chime yet. Actually i ordered that for valentines day. I didnt expect this from archies. When will you send me that bell chime. Your customer care no. Also does not exist.

Order no. : al[protected]
Ordered on:[protected]:46 pm

Not delivered item:
Paris love eiffel tower bell chime
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Hi, I have places an order from Archie's online portal after verifying that the product will delivered on same day.
But it's not gets delivered on same day, now I want to cancel my order but I'm not able to see any option to cancel the order.

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