Archies Online — product not delivered on day and charged more than displayed

Website:www.archiesonline.com

I ordered rakhi to be delivered by 7th august 2017 and still it's not delivered. They charged me 0.75 $ shipping charge but shipping was free.
I added discount coupon which applied on the site but when processed payment using paypal it charged me actual amount without discount.

Even after charging more amount they failed to deliver at my place ontime where they claimed to deliver by 2 days after order placed.
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We have ordered for Teddy bear and the delivery date was Aug 14th 2017. but the order was not yet delivered. when we tried to reach customer care, no one is responding. we tried reaching customer care since 3 days, there is no one to answer the calls. very poor service.

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    +91 11 4141 2424
    Archies Online Address
    C-113, Naraina Industrial Area, Phase-1, New Delhi, Delhi, India - 110028
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