Archies Online — The product is not delivered and no refund is done

Address:

Bangalore, Karnataka

I ordered Rakhi from Archie's online on 18-8-15 with order number AL[protected]. I paid online for this product. The product was to be delivered on 24-8-15 as mentioned in receipt, but the festival got over on 29-8-15 and still my product is not delivered . I was trying to reach customer care from past one week no one reply for call and mail. The order was of 1800 Rs. I mailed them 3-4 times no reply is received on my refund thing.