Archies Online — wrong item delivered

Address:

600097

Worst service ever, customer support not reachable over phone and no response for email as well.

I have ordered the rosy hamper combo with an express delivery option for the valentines day to my wife.
Order details below
Order number: al[protected]
Order date:[protected]
Exp. Delivery date:[protected]

In which archies is supposed to deliver pink roses, a teddy bear and chocolates. However, i received only some mixed color roses (Not pink) alone and remaining teddy bear and chocolates are not delivered.

I tried calling the customer care number multiple times, but expect busy i am not getting any other message. So i wrote a email expecting an response from them, but no response from that either.

Also there is no update on the website either about the order on the date of delivery, not sure whether it will be delivered or not. However they delivered it in the evening at 6pm. (Atleast something is better than nothing :d)