art and tarot — Did not honor cancellation request- No refund- No Product

Address:

Mumbai City, Maharashtra

I ordered a product from http://www.artandtarot.com on Feb 16, 2015 and made a cancellation on the phone and through email within an hour of the ordering. I still havent received any refund neither did i receive the product. Please help.I have all the email conversation i sent to them.