[Resolved] Asianbigbazaar.com — Your order #[protected]Product name: hot deal 5 suk: abb09 qty: 1 amount rs10, 500.00 | |||||
Dear Sir/Madam, Asianbigbazaar.com's executive Ms. Riya called me yesterday and committed to provide me Bajaj Pulsar RS200 in prizes after completed the order of rs. 10, 500/- for Hot Deal 5. and final process. On this behalf I have paid amount rs. 10, 500/- And she also committed me in phone talking and she sad send me confirmation mail after done the payment. But this is not true and now i am asking refund in my original payment but they all are force to take products. I want money back in my original payment mode. I have all the recorded clip during the telephone talk. Was this information helpful? | |||||
Jan 27, 2016 Complaint marked as Resolved Dear Sir/Madam,
I got back my money into my original payment mode... I would like to say thank to Indian consumer complaints forum. Verified Support Jan 08, 2016 Asian Big Bazaar Customer Care's response Dear Customer, With reference to your feedback, we regret for any inconvenience caused to you in this regard. We would like to inform you that we have taken a note of your complaint and have registered a formal complaint over our customer service panel. We assure you for the earliest resolution on your complaint and further follow ups shall be done as per customer service procedures, i.e. going forward, we shall contact you over your contact details updated in our order panel. We will share an update by 13th Jan 2016, or before, regarding resolution of your issue. We, as a consumer service organization, ensure total customer satisfaction. However, we apologize if any inconvenience caused to you in this regard. Thanks & Regards, Team asianbigbazaar.com (91) [protected], (91) [protected] [protected]@asianbigbazaar.com | |||||
4 Comments | |||||
Comments
आपकी कंपनी के मेल से कोई रिप्लाई नहीं आ रहा हैं. कृपया मेल रिप्लाई कीजिये। आपकी कंपनी के फ़ोन भी ठीक से रिस्पांस नहीं कर रहे हैं। अगर आपकी कंपनी को आगे के लिए चलना हो तो रिस्पांस करो।
Reply
From: RISHABH INFOTECH [mailto:[protected]@hotmail.com]
Sent: Friday, January 8, 2016 5:49 PM
To: Support Team
Cc: Asian Bigbazaar
Subject: RE: Order Cancel request for Order Confirmation Order No:[protected]
Dear Sir,
As per telephonic discussion with Mr. Deepak and company manager Mr. Sameer Sinha.The discussion minute is as follow :-
We are not satisfied with your contest and products.
We made payment of rs. 10, 500/- through Amex credit card.
Now as you agree, please process for refund the payment (10, 500/-) .
Please, as you committed that you will revert the amount (10, 500/-) within 24 hours. Please do the same.
Please acknowledge the same and reply on it asap.
Sent: Friday, January 8, 2016 5:49 PM
To: Support Team
Cc: Asian Bigbazaar
Subject: RE: Order Cancel request for Order Confirmation Order No:[protected]
Dear Sir,
As per telephonic discussion with Mr. Deepak and company manager Mr. Sameer Sinha.The discussion minute is as follow :-
We are not satisfied with your contest and products.
We made payment of rs. 10, 500/- through Amex credit card.
Now as you agree, please process for refund the payment (10, 500/-) .
Please, as you committed that you will revert the amount (10, 500/-) within 24 hours. Please do the same.
Please acknowledge the same and reply on it asap.
pls write your contact num.