[Resolved] Asianbigbazaar.com — Wrong and cheap products delivered even when cancellation of order sent via emails. | |||||
I was duped by the telecaller of site www.asianbigbazaar.com on 21st December 2015. I was asked to pay rupees 2500/- against which they promised to deliver Jope Hills 4 pcs men kit. I ordered for the same though net banking and during verification of the order via mobile call I specifically asked them to send me a size M t-shirt for men. Later on checking the price of the products in various other online stores, I found the price in asianbigbazaar too high. On 23rd December I sent a mail to their customer care and support team asking for cancellation of the order and for reimbursement. They did not comply to any of my request mails and even when I called up their customer care team they only assured me that they will forward my request to the authority and eventually nothing happened. They even delivered the product when I was away from Kolkata. I opened the box on my return and found the size of the t-shirt being sent of size L. Immediately called their customer care team, but only assurances were given. Its been over 10 days since with no word from the company. I have written several times and even called them, but nothing has happened. They did not even sent me any mail towards my complaint. Order No : 9908911 Payment ID : 46250369 Order ID[protected] Jope hill 4 pcs men kit on 21/12/15 Complaint lodged on 23/12/15 for cancellation of order via email. Product delivered sometime in between 26/12/15 - 02/01/16 in spite of my repeated mails for cancellation of the order. I feel I have been cheated by this online store as I hear nothing from them even after repeated emails and calls. Wish your kind cooperation to resolve my issue. Thanking you Joydeep Bhadra Was this information helpful? | |||||
Complaint marked as Resolved
Verified Support Feb 10, 2016 Asian Big Bazaar Customer Care's response @Swami GhazabanandaDear Customer, We apologize for the inconvenience that may have been caused to you. We are looking into this and will resolve this on an urgent basis. Request you to share your order details. You can also email us at [protected]@asianbigbazaar.com for further enquiries and update. Thanks, Support Team- Asianbigbazaar.com Verified Support Feb 10, 2016 Asian Big Bazaar Customer Care's response @ Joydeep BhadraDear Customer, As discussed in another thread, we are looking into this and will resolve this on an urgent basis. You can also email us at [protected]@asianbigbazaar.com for further enquiries and update. Thanks, Support Team- Asianbigbazaar.com Verified Support Mar 14, 2016 Asian Big Bazaar Customer Care's response @Swami GhazabanandaDear Customer, We hope that your issue stands resolved. You can also email us at [protected]@asianbigbazaar.com for further enquiries and update. Thanks, Support Team- Asianbigbazaar.com Verified Support Mar 14, 2016 Asian Big Bazaar Customer Care's response @ Joydeep Bhadra
Dear Customer,
We apologize for the inconvenience that may have been caused to you.
We will try to locate and dispatch the desired product. However, as the availability cannot be guaranteed we will get in touch you to for a resolution.
You can also email us at [protected]@asianbigbazaar.com for further enquiries and update.
Thanks,
Support Team- Asianbigbazaar.com
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1 Comment | |||||
Comments
Same is happening to me right now, today (Feb, 5, 2016) -- I tried cancelling within minutes after ordering and they are not cancelling it.
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