Asianet — Asianet cable connection disconnected

Address:

Ernakulam, Kerala

I am holding an asianet cable connection and my subscriber code as per their bill is GA00000266. my cable connection is disconnected from 12 may 2015 and when contacted asianet customer care they informed me that I am due to pay cable charge of Rs 603. I have paid one year subscription on 16th july 2014 vide receipt no.2014/5027348 up to July 2015.From last two months I am getting SMS( showing another subscriber code GA[protected] to pay monthly subscription for two months Rs 603.since I already paid my subscription up to July 2015 my cable connection be immediately resume by referring the receipt quoted above.