[Resolved]  Asianet — Change data plan

Address:Thiruvananthapuram, Kerala, 695121
Website:consumer complaints.in

Sir,
I sunil kumar, (Sub code : tv117464, mob no : [protected]) asianet broadband user. I several time tried in your customer care no [protected], but it replied that busy / reps call u back... Like responses...

Sir, i am using 510 plan... Past four month you change that plan and charged more with out taking our suggestions... When ever you msg me and call that time i call customer care several time for change my plan on 400... Replay was same as above. Your rep called me for pending bills, that time i also remind the same, they told me to call c-care no..
It is not good you are changing plan yourself.. If it good pay your self for me.
I have pending four bills ie only 1600 i can pay for that if you agree with that call me soon for paying bill and avoiding disconnection procedure. I cant pay 250 for that also...

Only one no you are using in entire kerala.. For help... Pls wide it..

Thankfully
Sunil kumar
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May 21, 2017
Complaint marked as Resolved 
Asianet Satellite Communications customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2016
Asianet Satellite Communications Customer Care's response
Dear sir,

As per our conversation, We are request you to send a detailed mail about your billing issue, we will get back to you for the further support.

Thanks & Regards
Asianet Broadband Team
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