Asianet — Modem changed unnecesairly

Address:

Thiruvananthapuram, Kerala

TV 85107 Sam thomas G I called customer care for the speed issue only.they arranged a field visit. A Asianet executive came to home and changed the modem by telling that the issue will be solved. Charge me for the modem and installation. Actually my connection was through and modem was not having any complaint.speed was the only problem. Kindly help me to waiver the modem and installation charges. I was getting the same speed with old modem Modem was changed unnecesairly, and charge me for that in the bill.kindly waiver me the amount.my old modem was not having any complaint.still facing speed issue also Kindly call me on [protected]