[Resolved] Asianet Satellite Communication Ltd — I rarely get internet connection. The network is very much overloaded. Poor speeds, poor customer care. | |||||
I have been using Asianet broadband from January 2016 onwards, My subscription id is CN92702, My monthly subscription charge is 574 Rs (Including all tax) with Speed 1Mbps.I rarely get internet connection. The network is very much overloaded. Poor speeds, poor customer care. I am fed up with the service. Monthly I have to call atleast 3-4 times to customer care for complaint registration and when I call to them the customer care person behaviour is not at all satisfactory. I am going to stop service this month itself.When I took connection I have paid 1000rs as security deposite which they will return only if I continue their service atleast for 6 months.I am very thankfull to them for the great service they provided to me. I want to file a case against them in cunsumer court but I don't know how to file case.If anyone know please suggest. I am planing to share in social media too. I never suggest any of my friends and relatives to use Asianet Broadband. Was this information helpful? | |||||
May 24, 2017 Complaint marked as Resolved Verified Support Oct 25, 2016 Asianet Satellite Communications Customer Care's response Dear Sir, As per our conversation, kindly Confirm And Revert Back to us, if you need Reconnection . Thanks & Regards Asianet Broadband Team | |||||
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+91 80 8606 0665 [Corporate Customer Care]
2nd Floor, Leela Infopark, Technopark Campus, Trivandrum, Kerala, India - 695006
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