| Address: | Thiruvananthapuram, Kerala, 695017 | | Website: | www.asianetdigital.co.in |
Hi,
I have taken Asianet HD connection on 29-AUG-2015. I have paid 3900 INR for connection and hardly used for 1 month. Regardless of this low quality set top box ruined my LCD TV and with out knowing this I have purchased new LED TV and that also got faulty. Luckily dealer had replaced the TV and again I connected to HD set top box again that TV also got faulty. And finally we have identified there is issue with Set top box also Asianet technician and customer relations have confirmed that there is a known engineering issue with Set top box they have been providing to the consumer. The similar issues have encountered with other consumers as well. But few only coming to know that cheap set top box is killing the TV. Prominently it ruins the HDMI port of main board of the TV. Event they have replaced the set top box 3 times in 1 month time due to its fault.
I have complained to ASIANET customer care and even senior officials but all in vain. Asianet playing with consumers valuable television and keeping quiet without hearing customer grievances .
Please do the needful for the compensation and for the refund of the installation charges paid by me. Was this information helpful? | 
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