Asianet Satellite Communications — channels added without my consent.. | |||
Dear Sir, Subscriber ID : GA91100210 MAC ID : N[protected] This is further to the telecom I had with Asianet customer care executive on 30th March 2019. I had opted for 2 alacarte channels on February 24th 2019 (Mtv beats HD & Vh1 HD ) for one month. It expired on 23rd March 2019 and I haven't renewed these channels again. But regret to inform you that you have added these 2 channels from 24th March 2019 to 30th April 2019 without my consent and charged for network capacity fee for 109 channels that is around Rs.164. This is cheating and a company like Asianet should not do such activity in subscriber account. So I request you to please cancel these channels and reverse the network capacity fee from my account at the earliest. If it's not possible from your side I will file legal complaint to Consumer Court. Thanks & Regards, B.Biju Kumar Was this information helpful? | |||
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Asianet Satellite Communications customer support has been notified about the posted complaint. | |||
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+91 80 8606 0665 [Corporate Customer Care]
2nd Floor, Leela Infopark, Technopark Campus, Trivandrum, Kerala, India - 695006
Thanking you.