Asianet Satellite Communications — faulty set top box not replaced in guarantee period | |||||
Cb91005167. - bad service. I had lodged three complaints with asianet for bad signal and signal breaking the last week. Today the technician visited and informed that my set top box might be faulty and it should be replaced if the problem persists. Later on i started getting the message you are not authorized to view this channel. I called up the customer care and they informed me that the set box is faulty and needs to be replaced. For this i have to spend rs. 1500 as my guarantee on the box expired today. 31.07.2017 I expect the set top box to be replaced with no charges as my guarantee is valid as on date. I expect proper services from my digital tv service provider. Proper billing and transparent communication. How come i get messages promptly to pay the bill which i do online and not even get a single message on the date my set top box guarantee expires Complaint booking id, s Cb00055466 Cb0056388 Cb0056395 Was this information helpful? | |||||
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Asianet Satellite Communications customer support has been notified about the posted complaint. | |||||
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+91 80 8606 0665 [Corporate Customer Care]
2nd Floor, Leela Infopark, Technopark Campus, Trivandrum, Kerala, India - 695006
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