Asianet Satellite Communications — high ping | |||
I have been experiencing this issue since last week the issue is that the ping is high on singapore servers when i ping to 203.116.144.209 i get about 160 and above which was 55 ms and stable before this issue started to occur i tried contacting the kollam asianet office and they failed to fix it the ip address is a server in singapore called garena league of legends sg my brother who is using asianet broadband is from kottayam is having the a stable ping of 55 while i m struggling with a mere high amount of packet loss they leave me no choice than to take it to the next level after all i have been waiting i refuse to continue with this isp which is frustrating and has low knowledge on such things like latency and so on or fix this problem i need a immediate solution or else i want my money back for which i spent on the plan. Was this information helpful? | |||
|
Asianet Satellite Communications customer support has been notified about the posted complaint. Jul 29, 2019 Updated by Jeo Jose my brother from kottayam uses the same internet and has a ping better than me i have attached the proof   | |||
 1 Comment | |||
Comments
Please cancel my Asianet Broadband connection _ Customer ID _ TV 120809 with immediate effect as I don't need it anymore.
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
25%
Complaints
866
Pending
0
Resolved
213
+91 80 8606 0665 [Corporate Customer Care]
2nd Floor, Leela Infopark, Technopark Campus, Trivandrum, Kerala, India - 695006