Asianet Satellite Communications — kind attention: request for immediate resumption of service, mac: e448c7e6d335,

Address:

Kottayam, Kerala, 686016

Greetings,

I have submitted my choice of channels to facilitate migration to the new scheme subject to new trai guidelines, for two set boxes operating under subscriber code da92002210, via alacarte channels,

My particulars are as follows:

Subscriber code: da92002210

Name: sudheendran thampi

Mac: e448c7e6d335 - channels: 68, valued @ rs. 410.64 (Not activated)

Subsequently, i received sms to reset my stb thru' my stb remote, for factory reset, which was done successfully,

While my account has been debited in advance for channels opted for, one of my set boxes mac: e448c7e6d335, does not avail me to view channels i opted for,

Neither are service personnel available to address the issue,

Looking forward to the immediate resumption of my services, asap,

Thanking you,