Asianet Satellite Communications — no signal

Sree Kanthan

from Ernakulam, Kerala

Address:

Ernakulam, Kerala, 683102

My customer id is gb91016379.
There is no signal since 20/7/19. Registered a complaint. My set up box has one year warranty which is still in force. On 23/7/19 i received two messages stating that the complaint is resolved and closed, but it is still not attended to. For the past few days i have been contacting their customer care, nodal office and help desk, but of no use.
Worst customer care service.
I had requested a refund, but no response

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Asianet Satellite Communications customer support has been notified about the posted complaint.