Asianet Satellite Communications — no support

Address:

P.P Road, Kottayam, Kerala, 686575

We have been contacting the asianet office in pala for the past 2 months as our set up box which was replaced 2-3 months ago is faulty and turns on and off by itself all the time. I have called them at least 6 times and every time they say they will be sending somebody ‘today’! The last two times they sounded as if they were making fun of me! It’s getting really frustrating as we very busy people and do not have the time to constantly try reaching out. Most of the time nobody even picks up the phone! We would like our issue to be resolved as a matter o[censored]rgency or else would consider approaching the consumer court!!