Asianet Satellite Communications — Regarding transfer of connection reg;

My connection no; GA101225
1. MAC34BDFA6C08A0
2.CA ID N [protected].
I requested a transfer of cited no: 2 ie CA ID N [protected] to Changanacherry which was inactive .
after regular contacts after seven days they transferred my working set box ie ref no 1 to Changanacherry . hence I lost my connection at Edappally.
The mistake done was also reported everyday for the last three days.
Kindly interfere in this and please rectify the mistake commited.Ie,
MAC34BDFA6C08A0 to Edappilly(set top box is here only) and CA N [protected] to Changanacherry (set top box at Changanacherry).
MOB NO :[protected]
Pradeep S.
Contact no at Changanacherry [protected]
Sivasankaran Nair
Ananda Bhavan
Perunna P.O
Changanacherry 686102.