| Address: | Veena RG63, pongumoodu, medicalcollege, p.o trivandrum |
I am Padmakumar.G, On April 4 there is a thunder and lightning on afternoon, there was nobody in home. When we came to home set of box and tv are not working. Then we checked with an electrician, he told me lightning came through cable and damaged HD STB and tv. Our tv also damaged, a huge lose. On 15 april complaint registered to Asianet customer care and technican told me to replace the HD STB with 1500rs or AMC charge 500rs( Refurbished product). Why could i pay the amount of stb. I called your Area manger also.
I am an old customer of asianet, but they couldn't provide me new HD STB or Refurbished HD STB for replacement. I will not make any payment for this issue. This is not our fault. If you couldn't solve my issue on free payment otherwise we cancel this connection and go for consumer court for my tv repair charge. I have mailed to your higher authorities but till now no response. Please take necessary action... Was this information helpful? | 
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