Asianet Satellite Communications — unsubscribed on[protected] postpaid

Dear sir,

Sub : notice on unsubscribed cable tv charges

Reference : asianet postpaid customer account id : ja91007182

I (Muralidharan k. N) resident of saikripa, house no :9/682, lane:2, paramount gardens, pirayiri, palakkad, kerala state-678004 was a subscriber of postpaid ' asianet cable tv ' in 2018 and the subscription ended on[protected].

On the end of subscription, i have send an email to :[protected]@asianetindia.com and copied to [protected]@asianetindia.com on 27th feb-2019 by email. The same period, i have informed the local agent and asianet office admin staff as well. So they have not approached me for the renewal at all.

It is very clear that in the previous years, asianet agent/ sales person used to approach me and collect the subscription well in advance and provide the facilities. But after disconnection, no one visited till this notice to me.

One fine day, forwarded a notice letter dated on 15th feb-2020 by saying that the dues rs:2, 239/- which is not acceptable to me at all.

I wish to bring your attention to the following.

(A) i have intimated the disconnection of subscription by email.
(B) asianet local office sales person never visited me regarding the renewal of my subscrition.
(C) it is very clear that my contract for 12 months which is completed and end of subscription is over and until and unless i renew the subscription, i am not liable to pay the charges.
(D) i have attached the notice which is received from asianet for your reference and my emails which is regularly acting for the above.

I request you to consider this complaint very seriously and looking forward to you for a response.

Best regards

Muralidharan k. N
Saikripa, house no :9/682, lane-2
Paramount gardens, pirayiri, palakkad, kerala state-678004
Mobile :[protected]