Asianet — Signal problem | |||
Sir, I am using asianet cable network for last four year, i am residing in neeramankuzhy near ooruttambalam, On 12th Aug i reported a compliant to your neyyattinkara office that my remote controll is not working properly.They said to me that their service men will check the compliant on today or day after tommorrow. Unfortunatly service men came to my home on 16.08.2014 only. They replaced the set box and problem will solved. From that day itself showing message on sceern that " you are not subscribe view this program please contact asianet customer care" . Again i reported compliant to this mobile number [protected] they said that they do every things properly and office staff can only active the modem they sent MAC number to ofiice. There is no progress in my compliant. Toady i called to this land number [protected] again i told all issues to them, they asked me to give MAC number again. i gave the number (mac no . 18550S50D7F )Even though there is no responce to againsy my compliant. So please help me to solve the problem. Thanking you Ramesan [protected] Was this information helpful? | |||
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Asianet Satellite Communications customer support has been notified about the posted complaint. | |||
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+91 80 8606 0665 [Corporate Customer Care]
2nd Floor, Leela Infopark, Technopark Campus, Trivandrum, Kerala, India - 695006
I am using asianet cable network for last four year, i am residing in
neeramankuzhy near ooruttambalam, On 12th Aug i reported a compliant to
your neyyattinkara office that my remote controll is not working
properly.They said to me that their service men will check the compliant
on today or day after tommorrow. Unfortunatly service men came to my
home on 16.08.2014 only. They replaced the set box and problem will
solved. From that day itself showing message on sceern that " you are
not subscribe view this program please contact asianet customer care" .
Again i reported compliant to this mobile number [protected] they said
that they do every things properly and office staff can only active the
modem they sent MAC number to ofiice. There is no progress in my
compliant. Toady i called to this land number [protected] again i told
all issues to them, they asked me to give MAC number again. i gave the
number (mac no . 18550S50D7F )Even though there is no responce to
againsy my compliant. So please help me to solve the problem.
Thanking you
Ramesan
[protected]