[Resolved] Ask Me Bazaar — Next day delivery order cancelled after confirmation of delivery | |||||
I have ordered a mobile phone asus ze550ml order number ab12417800, ab12417801, ab12417802, ab12417803 and ab12417804, and ab12417807 on 15 july 2016 at 03:01 am. i received a call from ask me ([protected]) at 11:12 am for confirming me that my order will be delivered in the evening. i was waiting till evening but i did not receive the order then i call to ask me customer care ([protected]) at 17:26 on 15-jul-2016. they told me that my order was cancelled due to out of stock. i called second time again on ask me customer care ([protected]) at 18:23 / 15-jul-2016. they told me again that my order was cancelled due to out of stock. if i received a call from ask me at 11:12 am for delivery of my order then how my order was cancelled due to out of stock I checked my order to track on order cancelled time was 09:41 am after 9:00 pm modification time was 13:01 pm for cancellation for order. I raised a complaint against and received a call from [protected] on 16-jul-2016 at 13:06 call duration 26 min and they confirm me that order was cancelled due to wrong price update. And my other orders which was placed after confirmation for delivery above orders under ndd product and will be delivered next day on 16-jul-2016, but not received on 16-17-july-2016. i tracked my order they all were cancelled on 18-july-2016. and when i confirmed from ask me customer care ([protected]) they told me that order cancelled due to wrong price update. Kindly look into that. its a fault of ask-me bazaar service i have already complaint on help desk but they are not helping me regarding this. My complaint number 109414 and they closed my complaint without informing me Rajiv [protected] Was this information helpful? | |||||
Sep 5, 2016 Complaint marked as Resolved Ask Me Bazaar customer support has been notified about the posted complaint. Verified Support Aug 04, 2016 Ask Me Bazaar Customer Care's response Dear Rajiv,
We do understand your concern. We always try to be perfect for you, but some uncontrollable factors mess up with our impeccable service at times. We're sorry to inform you that we're unable to fulfil the cancelled orders. Kindly place a new order with us and we'll try our best so that you may get the product delivered as soon as possible.
Regards,
Akhil
Team AskmeBazaar
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 2 Comments | |||||
Comments
Hello.. i had ordered wrab mens jacket in april for 1299/ and was not satisfied and returned it back. and had launched a complain regarding this many times but yet not received my amount back... so plz return it back and my complain no..QRC90494039. Account no.
[protected] IFSc
IOBA0000995
COD Order AB11264883P4153899. plz solve it asap
[protected] IFSc
IOBA0000995
COD Order AB11264883P4153899. plz solve it asap
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Did you understand what i said I asked about the order which is confirmed and after that cancelled .I placed more orders on 15 Jul 2016 and cancelled on 18 Jul 2016 they are all NDD Orders if you told me that you are unable to fulfill the cancelled orders . after cancellation of my orders I placed fresh orders and confirm from customer care and they all are cancel on 18 Jul 2016 after three days as per service my orders were receive on 16 Jul 2016 because they are under NDD products but not delivered till 17 Jul 2016 and cancelled on 18 Jul 2016.
kindly confirm this one