Aspverve Wellness — PRODUCT NOT RECEIVED.

i ordered 2 ceragem v3 massager beds from this seller named arul prakash, company name - aspverve wellness, address - J.P. nagar, bangalore, he did not deliver products to me as of now, i ordered on 21/12/14, order was supposed to be delivered within 20 days, today is 24/01/2015 but i have not yet received the product and also he is not answering my phone calls now, i paid him 1, 10, 000 rupees via bank transfer, 50 % cost, rest of the 50 % money was supposed to be paid cash on delivery, but he has not delivered me the product as of now, and does not answer my phone calls, this is a fraud company i suspect, i will wait for 1-2 days more, else - i will consider legal options ...
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after reciving product you should not say this respected sir
after receiving product ???? w t heck ? first send us our product or else just refund my money you cheat !! you were supposed to deliver product within 20 days, it has been more than 38 days now and, moreover you dont even answer my phone call
s or e-mails, so don't you dare telll me that you sent the product and i have already received it.
hello, me venkata. i booked ceragem v3 in november in aspverve. Cash on delivery they given . buyed for Rs.135555. its working very well. my mother feeling very good with this. the MD mr. arul responding very well at night even i call he serving.
i don t belive in all other peoples talk of bad about aspverve my experiance is good.
"TO WHOM IT MAY CONCERN"


Dear Sir,


The undersigned complainant wants to bring the following facts to your kind notice:-


1. I am an Indian holding Canadian citizenship and is permanently settled there. My address has been given herein below.


Krishan Lal Kohli)


Genral Manager


‘Active Life Maintenance Inc.’


#[protected]Th Ave Surrey BC V3W 4s9.


2. I am the General Manager of purchaser company namely ‘Active Life Maintenance Inc.’ #[protected]Th Ave Surrey BC V3W 4s9. Mr. Arul Prakash K. has claimed himself to be a seller of the products which he intended to sell to me and for which the orders were placed by me from Canada.


3. Vide quotation dated 10/11/14 vide reference APV 08571, beds (11in number) were offered by the seller company namely ASPVERVE WELLNESS, to me and which offer was accepted by me.


1. In terms of the payment condition while 30% amount was to be paid in advance out of the total sale consideration, the balance 70% was to be paid by my company at the time of shipping of the subject products. The copy of the Canadian invoice in this regard is attached as Annexure-A.


2. Two receipts showing the payment having been made by me to the seller company for an amount equivalent to 30% of the total sale consideration and the balance 70% of sale consideration are being filed as Annexure-B.


3. It is stated that the entire payment viz.100% in terms of the quotation has been remitted at my end through RTS.


4. The accused on 08/12/14 sent an email to me while demanding the balance payment and stating the confirmation of 11 beds which were ordered to be shipped from India to Canada and which were kept for shipment. The copy of the email issued by the accused dated 08/12/14 is attached as Annexure-C.


5. While repeated requests and demands have been made by me time and again through emails and through telephonic/mobile calls but the accused always avoided the issue and most of the time made lame excuses that the shipment is ready and the same would be sent shortly. On the contrary nothing as assured by the accused happened and the status of the supply as on date is that despite receipt of the entire 100% amount towards sale consideration of the 11 beds on the apart of the accused, not even one bed out of the consignment has been sent leave aside the shipment of total 11 beds.


6. The complainant has further come to understand about the fact that the accused company has already been involved in other cases of fraud, cheating and for committing various other illegal and unlawful activities with other customers also.


7. While it was more obligatory on the part of the accused to have been careful in its dealings with the complaint as the said shipment was an act which was bringing foreign exchange and the name and conduct of the accused was also on stake had it been fair and bonafide in its transitions with his customers including with the complainant, as such due to willful and malafide and dishonest acts of the accused, even the name of our revered country gets defamed and tarnished abroad.


8. It is stated that the accused has intentionally and dishonestly committed various offences including of cheating and fraud, criminal misappropriation, criminal breach of trust and as such are liable to be punished as per law.


9. In the wake of the aforesaid facts, you are requested to take strict legal action against the accused and his accomplices who have cheated, defrauded and misappropriated the amount of the complainant and apart from committing other offences and causing financial loss to the complainant, the accused is /are liable to be prosecuted and punished as per Indian Penal Code.


I, therefore, request your goodself to look into the matter and to do justice to me by registering a F.I.R. for the offence of cheating, fraud, criminal breach of trust, criminal misappropriation of amount and other related offences having been committed by the accused and by bringing to book the above named accused, who has/have committed various offences is/are punishable as per law.


Thanking You,


Yours’ Sincerely,


(Krishan Lal Kohli)


Genral Manager


‘Active Life Maintenance Inc.’


#[protected]Th Ave Surrey BC V3W 4s9.

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