Astradeal.com — Delivered detergent instead of woodland shoes
R
Ritesh Singh1985
from Kashipur, Uttarakhand
Address:
Gurgaon, Haryana, 122012
Website:
www.astradeal.com
I have ordered a woodland shoes (COD).
I have received the package on 11th Jan 2016 and cash payment is also done.
When I have opened the package, there was a pair ho sleepers and a packet of washing powder.
I have complained the issue on their customer care number and also dropped an email regarding this at [protected]@astradeal.com
Next day I received a call, confirming that replacement of order will sent by 13th Jan 2016. But ai haven't received any replacement yet.
Please take appropriate action against this fraud.
Thanks,
Ritesh
+1 photos
Was this information helpful?
No (0)
Yes (0)
Astradeal.com customer support has been notified about the posted complaint.
Jan 18, 2016
Updated by Ritesh Singh1985 Order ID: [protected]
I have ordered a woodland shoes (COD).
I have received the package on 11th Jan 2016 and cash payment is also done.
When I have opened the package, there was a pair of sleepers and a packet of washing powder.
Pic of the package attached herewith.
After that I have called to customer care number and I was suggested to drop a mail regarding the issue at [protected]@astradeal.com
Next day I was confirmed that I will receive my replacement by 13th Jan 2016. But I haven't received any replacement till date.
Please review the case and take an appropriate action against this fraud.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment