Atiya Herbs — Customer care people are very rude

Today my parents has order some knee pain medicine and after 02 hours i have cancel the order because my parent have gastric issue and many of the medicine they are not able to take due to acidity problem. So i called customer care and informed to cancel the order because i am not satisfied and confirm about the medicine content. Also there is no research paper available, which confirms that eating black gond will benefit in knee pain.
Consumer care person talked too much rudely tone and told me that you have order, so now you have to take order and bill have to pay for the same. I simply told that order has been given today only, so cancel the order. But he told that 'they will not cancel the order'.
This is really very shocking for me. these customer care people don't know, how to talk with people.

So now i felt that if these people are genuine then they has not behave like this..They just want to sell their product ..that's it ...whether it will benefit or not to any patient...

Jago Grahak Jago..