Attitudist — Misleading Customer with wrong delivery address and lackadaisical approach of customer care

Address:27/9 Internal road, behind fun and food Village, kapashera Delhi 110037
Website:www.attitudist.com

I had bought a pair of shoes from Attitudist (order number 429601) which was delivered somewhere around February 14.

Then the quality of the shoes were very poor and I asked for an exchange. The exchange order number 512268 was delivered on 9th March.

Now, the shoe size was not correct as I had mistakenly given the wrong shoe size EU 6 and again I asked for a replace.

This time they said I have to return the shoes to their warehouse in New Delhi and as soon as they receive the product they will ship the correct size (EU 7) pair of shoes

Plot no - 928/29, najdeek Hanuman mandir, firni road, tikri kalan, New Delhi - 110041.

Now, I have sent the shoes, called helpdesk a number of times but no one cares. I came to know that the address provided by them is wrong and the shoes have been returned to me. The courier charges of 190 had to be given by me unnecessarily. The helpdesk people just don't care and keep on delaying.

This is completely frustrating.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    27/9 Internal road, behind fun and food Village, kapashera Delhi 110037
    India
    File a Complaint