[Resolved] Axis Bank — After making the payment , they are not providing NOC

brahmanandam Thota

from Chennai, Tamil Nadu

Address:

400708

Hi,
received a mail from Axis bank credit card dept to make the due amount. They agreed to provide me a NOC for the same. after making the payment, they are saying the card is permanently de activated. so they are unable to provide the same. in my cibil, they are updating status as "writtenoff" every 2-3 months. Without settling anything they are playing games. i have a mail confirmation from axis bank credit card dept for whatever they agreed to provide NOC. but now they are not giving NOC and still they are sending every month bill (without oustanding amount.).

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May 28, 2017

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2016

Axis Bank Customer Care's response Hi Brahmanandam,

Please share the complaint reference number received from the last channel approached for us to further look into it.

Regards,
Axis Bank

Sep 26, 2016

Updated by brahmanandam Thota Acknowledgement Mail[protected]
Axis Bank Credit Card [protected]

Verified Support

Sep 27, 2016

Axis Bank Customer Care's response Hi Brahmanandam,

Please email us at [protected]@axisbank.com for us to assist you further.

Regards,
Axis Bank

Sep 27, 2016

Updated by brahmanandam Thota Already emailed to the mail you provided. But no progress in resolving this. Simply telling they cannot do anything.